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While offshore outsourcing is a powerful tool to cut costs, improve performance, and refocus on your core business, offshore outsourcing initiatives often fall short of management's expectations.
Businesses are running the risk of entering into duff IT outsourcing contracts by failing to conduct a rigorous enough evaluation of the potential vendor risks, according to new research.
Deloitte Consulting LLP. Published a study, “Calling a Change in the Outsourcing Market,” which reveals that 70 percent of participants have had significant negative experiences with outsourcing... These are predominantly large corporations and the study is not just IT focused but, ...one in four participants have brought functions back in-house... Moreover, 57 percent of participants absorbed costs for services they believed were included in the contracts with vendors. Nearly half of the study participants identified hidden costs as the most common problem when managing outsourcing projects.
We at Software Experts understand the issues and problems. We are the 500 pound gorilla who only awards business to qualified vendors. We are their top level managers and advisors to help them successfully develop and implement winning business processes. But when we partner with you, we make sure they meet standards. When we see a problem we get proactively involved to insure everyone is in accordance with the agreements. Because of our position, we bring real pressure, much more than you alone can do, on vendors for compliance. When issues persist unresolved we terminate the vendor.
It is that simple.
How do we do it? We assist our buyers much like a “Big Box” outlet. We represent multiple buyers and apply the power of central buying to negotiate:
- Great price because we are a major business gateway and can leverage our buying power.
- Control quality because we are their major revenue source.
- Timely delivery because their competitors are anxious to replace them on our prefered vendor list.
- Powerful communications protocols because when communications fail delivery fails.
We are your 500 pound gorilla!
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